Cookies Policy

At SYBARIS, cookies and similar technologies help provide a secure, refined and functional digital experience. Some technologies are necessary for website operation, while others support analytics, performance measurement or marketing only where permitted by your choices and applicable law.

This Cookie Policy explains what these technologies do, the information they may involve, how we record cookie decisions, and how you may accept, reject or withdraw consent for optional cookies. It should be read together with our Privacy Policy which provides broader information about personal data processing and how to contact SYBARIS. 

1. How We Use Cookies

Cookies are small data files placed on a device by a website or relevant service. Similar technologies may include pixels, browser storage and technical identifiers. Their operation and legal requirements depend on their purpose, not merely their name.

Depending on the feature being used and your choices, we may process browser and device details, session and security identifiers, shopping bag information, cookie preferences, page interactions, diagnostic information, and approximate location information. Information for advertising personalisation or consent-based analytics is processed only where an appropriate legal basis and, where required, a valid consent decision exist.

SYBARIS uses these technologies to operate the website, protect transactions, remember lawful preferences, provide requested shopping services, improve usability and—where enabled and lawfully permitted—measure engagement and advertising performance. Cookie consent does not authorise the collection of unrelated personal information.

2. Cookie Choices and Consent Records:

The SYBARIS cookie banner provides “Accept Cookies” and “Reject Optional Cookies” choices.

Accepting permits the optional technologies described in this Policy to operate, subject to any

further choices required by applicable law. Rejecting means that optional analytics and marketing

technologies requiring consent will not be activated for that choice. Neither option disables strictly

necessary cookies used to deliver requested website services.

When you accept or reject optional cookies, we may keep a record of that decision to honour your

preference, prevent repeated prompts, support an audit trail and demonstrate appropriate consent

practices. Records may include:

·  A unique consent reference and consent token or technical identifier;
·  The consent category and decision status (accepted or rejected);
·  The date and time of the decision;
·  A browser or user-agent description and, where applicable, an anonymous visitor identifier;
·  An approximate country and city derived from the IP address at the time of the decision; and
·  Where you are signed into a SYBARIS account, the relevant account identifier and customer name if necessary for consent administration.

An IP address may be processed temporarily—including by an external IP-geolocation service—to

estimate country or city. The raw IP address is not saved in the SYBARIS cookie-consent database

record. This does not mean that IP addresses are never handled or retained in separate hosting,

security, payment, fraud-prevention or technical logs.

A refusal may itself be recorded, so that the website remembers it. Refusing optional cookies does

not require an email address or the creation of a customer account. Consent records may be retained

for legitimate recordkeeping, dispute resolution, security and legal-compliance purposes for as long

as reasonably necessary in light of those purposes and applicable requirements.

3. Types of Cookies and Similar Technologies

3.1 Required Cookies

Required cookies and equivalent technical mechanisms enable services that you request and the secure operation of the website. They may support:

·  Secure access, authentication and session continuity;

·  Shopping bag, checkout and payment-related processes;

·  Website navigation, load management and essential preferences;

·  Security, fraud prevention, abuse protection and error handling; and

·  Remembering your cookie choice as a necessary privacy-control preference.

 Where applicable law allows, strictly necessary technologies may operate without separate consent because the requested service cannot work reliably or securely without them. Even if you select "Reject Optional Cookies," strictly necessary cookies remain active to support website security, session management, shopping bag functionality, checkout and payment processing.

3.2 Functional & Analytics Cookies

Where permitted by your consent or a specific applicable legal exemption, functional and analytics technologies may help us understand website engagement, evaluate page performance, detect technical problems, test improvements and make navigation more intuitive. This can include consent-based measurement through Google Analytics where enabled.

SYBARIS does not treat all measurement as automatically exempt from consent. Optional identifiers and third-party measurement tools that require consent are not intended to operate without it. A separate, limited server-side operational traffic process is explained in Section 5; it must not be confused with optional browser-based analytics.

3.3 Marketing Cookies

Where enabled and supported by appropriate consent, marketing technologies may help evaluate campaign effectiveness, support relevant advertising and measure interactions with advertisements. Services may include Meta platforms, such as Facebook or Instagram, if those integrations are enabled. Refusal of optional marketing cookies will not prevent you from seeing SYBARIS advertisements elsewhere, but those advertisements may be less tailored to your interests.

Where the law requires separate choices for materially distinct optional purposes, SYBARIS will use appropriate purpose-specific consent controls before enabling those purposes.

3.4 Third-Party Technologies

Depending on services actually enabled, third parties may include Google for analytics, Meta for advertising measurement, hosting and security providers, and an external IP-geolocation service for limited approximate-location lookups. Payment and delivery services may process information needed to fulfil a transaction under their own applicable terms and privacy information; such essential processing is not made optional merely by choosing “Reject Optional Cookies.”

The relevant providers may receive technical information, such as an IP address or browser details, to provide their service. Where legally required, SYBARIS seeks consent before deploying non-essential third-party tracking. Please consult those providers' privacy notices for information about their independent practices.

4. Information About Your Device and Browser

Depending on the activity and relevant technology, information may include an IP address, browser type or version, device or operating-system details, page URL, time of visit, referral or navigation information, cookie or session identifiers, user-agent information, and approximate region or city. The exact information varies by feature and whether optional consent has been granted.

Approximate location derived from an IP address does not identify your precise street address or GPS location. SYBARIS does not request precise device location merely because a visitor opens the website.

5. Limited Server-Side Operational Traffic

Separately from optional analytics cookies, SYBARIS may maintain a limited operational view of visits to public pages to understand traffic volumes, website availability and general page activity. This may include the page viewed, time of access and approximate country, state or city determined from a temporary IP-based lookup. This process is designed to avoid retaining the raw IP address in its dedicated traffic records and is not intended to build a marketing profile of a visitor who rejects optional cookies.

Individual recent-traffic entries are maintained on a short rolling basis (currently approximately two days), and summarized counts by date, page and approximate location may be kept for longer operational reporting. These summaries may be sparse in some circumstances; SYBARIS therefore treats the underlying processing according to applicable privacy requirements rather than assuming that all location and timestamp data are automatically anonymous.

This server-side processing is independent of the cookie banner. It may continue following rejection of optional cookies only to the extent that it has an appropriate legal basis and meets any applicable notice, objection and data-minimization requirements. It is not a substitute for consent where the law requires consent for a particular tracking technology or purpose.

6. Visitors Who Reject or Do Not Provide Optional Consent

Visitors who reject optional cookies, or who have not yet made a choice, can continue to browse and use essential website services. SYBARIS will not treat refusal as permission to create additional advertising or behavioral profiles. Optional browser-based analytics and marketing tools requiring consent should remain inactive unless and until valid consent is obtained.

Technical records and necessary processing may still occur for sessions, shopping, authentication, payment, delivery, security, fraud prevention, troubleshooting and the limited operational traffic purposes described above, where permitted by law. Declining optional cookies does not retrospectively erase processing that was lawful before withdrawal; however, future processing covered by the withdrawn consent must stop. 

7. Legal Basis for Processing

SYBARIS processes personal data under the laws applicable to the particular activity and individual concerned. These may include Indian law and, where SYBARIS activities fall within their respective scopes, the European Union General Data Protection Regulation (GDPR), the United Kingdom GDPR and applicable rules governing cookies and similar technologies. The Digital Personal Data Protection Act, 2023 (India), and its associated rules are subject to their notified commencement and transitional arrangements.

7.1 Consent

Where consent is required for optional analytics, marketing or related technologies, SYBARIS seeks a freely given, informed and unambiguous choice before their use. Consent may be refused or withdrawn without disabling strictly necessary shopping services. A withdrawal does not invalidate lawful processing undertaken before withdrawal.

7.2 Strictly Necessary Website Operations and Other Lawful Bases

Where the relevant law permits, SYBARIS may process information necessary for website security, authentication, fraud prevention, session management, checkout, payment processing and requested service delivery without relying on optional-cookie consent. Other processing, including limited operational statistics, requires its own appropriate legal basis and safeguards; commercial convenience alone does not make a tracking technology “strictly necessary.” The Privacy Policy provides further information about legal bases for personal-data processing.

8. Managing Your Cookie Preferences

You can accept or decline optional cookies when the consent banner appears. You may subsequently reopen the choices by selecting “Cookie Preferences” on the published Cookie Policy page, where that control is available. You can then change your earlier selection, including withdrawing consent.

Cookie Preferences

You may also manage or delete cookies through your browser settings. Browser-level restrictions can affect shopping sessions, logins and the functioning of other websites. Changing your choice applies to relevant future processing; already-transmitted data may remain subject to lawful retention by SYBARIS or relevant third parties.

12. Contact & Further Information

For information about the legal entity responsible for the SYBARIS website, personal-data handling, data-rights enquiries, international processing and relevant contact or grievance details, please refer to the SYBARIS Privacy Policy accessible through the website.

If you have questions about this Cookie Policy, a consent decision or your privacy rights, please contact SYBARIS through the channels stated in that Privacy Policy.

SYBARIS
Gracefully Opulent. Sacredly Indulgent.